Privacy Policy
Last updated: February 28, 2026
1. Information We Collect
We collect information you provide directly when you:
- Create an account (name, email, phone number)
- Place an order (shipping address, payment information)
- Submit ideas, reviews, or comments
- Subscribe to newsletters or marketing communications
We also automatically collect usage data including IP address, browser type, pages visited, and access times through cookies and similar technologies.
2. How We Use Your Information
- To process and fulfill your orders
- To create and manage your account
- To communicate with you about orders, ideas, and platform updates
- To improve our products and services
- To detect and prevent fraud
- To comply with legal obligations
3. Payment Information
Payment processing is handled by Razorpay. We do not store your full credit/debit card details on our servers. Razorpay's handling of your payment data is governed by their Privacy Policy.
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers: payment processors, shipping partners, and cloud hosting
- Legal authorities: when required by law or to protect our rights
5. Data Security
We implement industry-standard security measures including encryption, secure authentication, and access controls to protect your data. However, no method of transmission over the Internet is 100% secure.
6. Cookies
We use cookies to maintain your session, remember preferences, and analyze site usage. You can control cookie settings through your browser. Disabling cookies may affect functionality.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at support@deepbuild.in.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to fulfill the purposes outlined in this policy. Order records are retained for up to 7 years for tax and legal compliance.
9. Children's Privacy
Our Service is not intended for children under 13, and we do not knowingly collect information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform.
11. Contact Us
For privacy-related inquiries, contact us at support@deepbuild.in.